Policies

Ember 30A Policies & Guest Terms

We want your Ember 30A experience to be easy, enjoyable, and stress-free. Please review the following policies before booking. By completing your reservation, you acknowledge and agree to these terms.

Deposits & Payment Schedule

A non-refundable $200 reservation deposit is required to secure your reservation.

This deposit is applied toward your total reservation cost and includes the cost of one beach bonfire permit.

The remaining balance is due 14 days before your scheduled event date.

If the remaining balance is not paid by the due date, Ember 30A reserves the right to cancel the reservation and retain the $200 deposit.

Cancellations

Cancellation and modification requests must be submitted directly to Ember 30A. The date your request is received will determine which cancellation terms apply. All cancellation and modification requests are subject to availability, preparation costs, permit requirements, and the deadlines below.

More than 14 days before your event: You may cancel your reservation and receive a refund of the remaining balance, less the non-refundable $200 deposit, any non-refundable permit fees, and applicable transaction fees. Approved modifications that reduce the reservation total, such as removing an add-on or reducing the number of chairs, may be eligible for a refund of the difference, less applicable transaction fees.

14 days or less before your event: All amounts paid become non-refundable. Modifications that reduce the reservation total, including removing add-ons or reducing the number of chairs, are not eligible for a refund.

Any approved modification must be confirmed by Ember 30A before the event. Adding services or increasing the number of chairs may be possible before the event, subject to availability and applicable fees. Ember 30A cannot guarantee that requested changes can be accommodated.

Because permits and event preparation are secured in advance, we cannot provide refunds for unused services, late arrivals, or guests who do not attend.

Rescheduling

Requests to move an existing reservation to a different date are handled based on permit availability, staffing, and Ember 30A's event calendar.

A $175 rescheduling fee applies to approved date changes made after the original beach permit has been obtained.

Rescheduled dates are subject to:

Ember 30A availability
County permit availability
Applicable beach regulations

A new date cannot be guaranteed until it has been confirmed by Ember 30A.

Rescheduling does not reset the cancellation period. Your reservation remains subject to the cancellation policy based on the original event date unless otherwise agreed upon by Ember 30A.

Weather & Unsafe Conditions

Your safety and compliance with county regulations are our highest priorities.

Ember 30A may need to reschedule or cancel an event due to unsafe conditions, including but not limited to:

High winds
Fire restrictions or burn bans
Unsafe beach conditions
County restrictions
Protected wildlife or nesting areas
Emergency orders

If Ember 30A determines that an event cannot safely or legally take place, we will make reasonable efforts to reschedule the reservation. If a suitable replacement date cannot be secured, Ember 30A will determine any applicable refund based on amounts that can be recovered from permits and other non-refundable costs.

Ember 30A will make reasonable efforts to comply with applicable county regulations and permitting requirements, but cannot guarantee that a bonfire will be permitted or able to take place under all conditions.

Beach Permits

All bonfires are subject to county approval, permitting requirements, and applicable Walton County regulations.

Your package includes the cost of one beach bonfire permit, unless otherwise stated in your reservation.

County-issued permits are specific to the approved reservation date and location. Changes to either may require a new permit and are subject to county approval and availability.

Permits are typically obtained approximately two weeks before the scheduled event in accordance with county permitting requirements and availability.

If a permit cannot be issued, is canceled, or becomes unavailable due to county regulations, weather conditions, environmental concerns, or emergency orders, Ember 30A may need to reschedule or cancel the event.

Beach Rules & Guest Conduct

All guests are expected to follow applicable Walton County beach regulations and instructions from Ember 30A staff.

For the protection of our guests, wildlife, and the beach environment:

Glass items are prohibited.
Balloons are prohibited.
Guests must follow all applicable beach and fire regulations.
Guests may not move, alter, or interfere with Ember 30A equipment without permission.
Guests may not place personal items or other materials into the fire.

Any fines, fees, damage, or additional costs resulting from a guest's violation of beach regulations may be charged to the customer.

Pets

Pets are welcome when permitted by applicable Walton County regulations.

Anyone bringing a pet to the beach is responsible for meeting all Walton County requirements, including obtaining any required beach access tag and maintaining current vaccination documentation.

Pets without the required permit or documentation may not be permitted at the bonfire.

Guests are responsible for supervising their pets and cleaning up after them.

Safety & Guest Responsibility

Fire can be dangerous and must be treated with caution.

Guests agree to follow all safety instructions provided by Ember 30A staff, including maintaining a safe distance from the fire and avoiding loose clothing or other items that could come into contact with the flames.

Guests may not place objects into the fire or attempt to move, extinguish, or otherwise alter the fire or fire pit without permission from the Ember 30A attendant.

Children must be supervised by a responsible adult at all times. Guests under 18 must remain with a responsible adult throughout the event.

The customer is responsible for the conduct of their guests and for ensuring that their party follows applicable beach regulations and Ember 30A safety instructions.

Guests are responsible for their personal belongings. Ember 30A is not responsible for lost, damaged, or stolen personal property.

Equipment & Damage

Ember 30A equipment is provided for the enjoyment of your group and must be treated with reasonable care.

Customers may be responsible for the cost of repair or replacement for equipment that is intentionally or negligently damaged by the customer or their guests.

Event Time & Guest Arrival

Your reservation is scheduled for a specific start and end time.

Guests arriving late will not receive an extension of the scheduled event time, as our attendants may have other reservations or beach access restrictions to accommodate.

The scheduled end time remains unchanged regardless of when the group arrives, unless otherwise communicated by the Ember 30A fire attendant.

If you need to make a significant change to your event time or location, please contact Ember 30A as soon as possible. Changes are subject to availability and applicable permit

Gratuity

Gratuity for your Ember 30A attendant is always appreciated and is not included in your reservation total.

Your attendant receives the full amount of any gratuity provided to them.

Holidays & Restricted Dates

Ember 30A does not schedule beach bonfires on July 4, December 31, or January 1 due to applicable beach and fire restrictions.

Changes to Policies

Ember 30A reserves the right to update these policies as needed to reflect changes in county regulations, permitting requirements, or business operations.

The policies applicable to your reservation are those in effect at the time your reservation is confirmed.